Resolved
We've monitored our mitigation and do not foresee risk of future issues.
Monitoring
Our mitigation was successful and alerts are now processed for the affected customers.
Clients may see webhooks from alarms that were delayed in this time window.
Identified
We have identified a problem in our infrastructure that is delaying alert triggers when a customer's pricing and packaging is mutated. This includes (but is not limited to) commit purchases and contract changes. Impact began at approximately 18:30 UTC.
As part of our remediation, all affected customers will have their configured alerts evaluated.
Customers actively receiving usage are operating as normal with alerts being evaluated.
